Why do we have eyelashes?
Eyelashes serve two important functions. They protect your eyes from dust and debris that would otherwise get into them, and they act as a sensitivity sensor that reacts instantly when something comes too close. In other words, they are far more than just a make-up tool.
How does the growth cycle work?
Eyelashes go through three phases during a total cycle of five to six months. The anagen phase is the growth phase and lasts 30 to 45 days. The catagen phase is the transition phase of two to three weeks, during which the follicle begins to shrink. The telogen phase is the resting phase, where the lash rests until it falls out and a new one begins to grow. Lashes that fall out during the catagen or telogen phase must complete their cycle before a new one can grow.
How many lashes is it normal to lose per day?
It is completely normal to lose one to four lashes per day. Each eyelash is at a different phase of its cycle, so you never lose them all at once. If you notice you are losing significantly more, there may be an underlying cause worth looking into.
How do you clean your lashes properly?
Always remove mascara and eye make-up daily with a gentle remover specifically designed for the eye area. Our Caring Eyes Make Up Remover removes all make-up without causing irritation. Always wipe in the direction of lash growth and never scrub too hard. Follow up with a mild facial cleanser to remove any remaining dirt and particles.
Do lashes need moisturising?
Yes. Just like your skin and hair, lashes need moisture to stay strong and healthy. The best time to add moisture is after your evening cleanse. Xlash Eyelash Serum hydrates, strengthens, and stimulates growth all in one step — applied along the lash root in ten seconds every evening.
Do homemade remedies work?
It depends on what you expect. Castor oil, petroleum jelly, and green tea can all contribute to stronger and healthier lashes, but they are not scientifically formulated to actually influence the growth cycle. They may help your lashes stay healthy for longer, but they do not deliver the same measurable results as a dedicated eyelash serum.
What does an eyelash serum do?
An eyelash serum is formulated to target the follicles directly — stimulating growth, strengthening each individual lash, and extending the growth period. Xlash Eyelash Serum is oil-free, which makes it safe to use even with lash extensions. It is straightforward to use: apply along the upper lash line every evening and see visible results within 28 days.
Are lash extensions damaging?
Not if they are applied correctly by an experienced stylist and maintained properly. Over time, with repeated infills, the added weight from adhesive and extensions can begin to weigh down your natural lashes. Always combine with Xlash Eyelash Serum to keep your natural lashes strong and healthy in the meantime.
Does mascara damage your lashes?
Not if it is used and removed correctly. Waterproof mascara is harder to remove, and the mechanical rubbing during removal can damage your lashes — save it for special occasions. Never sleep with mascara on. Mascara left on overnight dries out your lashes, prevents moisturising, and can bend them at incorrect angles, increasing the risk of breakage and lash loss.







