Your questions our answers. Here we've gathered the answers to some of the most common questions about our products, so you can easily find the information you're looking for.
What helps with puffiness and dark circles?
Whether it's down to lack of sleep, age, genetics, or something else, it can be difficult to get rid of puffiness and dark circles under the eyes entirely. But to help reduce them, we highly recommend our beloved Awakening Eye Gels. With vitamin C, niacinamide, and caffeine, they even out skin tone and leave the skin under your eyes feeling wonderfully refreshed.
Does Xbrow work with a brow lift?
Absolutely! Xbrow Eyebrow Serum is actually a product we recommend starting in the weeks before a brow lift treatment. If your brows are already fuller going in, you'll also see a more visible result from the brow lift. And it's always a good idea to give your brows a little extra care if you regularly treat and tint them.
How quickly will I see results from Xlash serum?
Results from Xlash Eyelash Serum can vary depending on individual factors, but most customers notice an improvement after around 4–6 weeks of regular use. For some, it may take a little longer up to 10–12 weeks.
Can I use Xlash Eyelash Serum during pregnancy?
Xlash Eyelash Serum is hormone-free and does not contain any ingredients that are harmful during pregnancy or breastfeeding. That said, we want to be clear that we have not conducted any of our product testing on breastfeeding or pregnant women. We therefore recommend consulting your doctor if you have any questions about the ingredients.
What's the difference between the Xlash mascaras?
Xlash Mascara is our classic, delivering extra volume and a beautiful curl. It features a curved brush that lifts all your lashes in one sweep.
Weightless Mascara is our lightest-weight tube mascara, giving an impressive no-mascara mascara effect with natural length, beautiful separation, and subtle volume. Zero weight, full impact a lash lift that lasts all day.
Our Lash Hero mascara is the hero your lashes deserve. More volume. More curl. More of everything. This all-in-one mascara delivers defined length, volume, curl, and gorgeous separation without crumbling, smudging, or weighing your lashes down.
Does Xlash work with lash extensions or a lash lift?
There's no issue using Xlash Eyelash Serum even if you have lash extensions or a lash lift, as our serum is not oil-based and therefore won't break down your extensions. If you get lash extensions regularly, this can put extra strain on your natural lashes and that's exactly when a little extra care goes a long way. Xlash Eyelash Serum is perfect for that.
To summarise
Here we've gathered answers to some of the most common questions about our products from how to reduce dark circles and puffiness, to how our serums and mascaras work and when you can expect to see results. You'll also find out how our products can be used alongside treatments such as brow lifts, lash lifts, and lash extensions, as well as what applies during pregnancy. In short - everything you need to feel confident in your choices and get the most out of your routine.







